# Article 8 — Transfers of funds with missing or incomplete information on the payer or the payee

**Source:** [Regulation (EU) 2023/1113 — EUR-Lex](https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32023R1113)

1. The payment service provider of the payee shall implement effective risk-based procedures, including procedures based on the risk-sensitive basis referred to in Article 13 of Directive (EU) 2015/849 for determining whether to execute, reject or suspend a transfer of funds lacking the required complete payer and payee information and for taking the appropriate follow-up action.

Where the payment service provider of the payee becomes aware, when receiving a transfer of funds, that the information referred to in Article 4(1), points (a), (b) and (c), Article 4(2), points (a) and (b), Article 5(1), or Article 6, is missing or incomplete or has not been filled in using characters or inputs admissible in accordance with the conventions of the messaging or payment and settlement system as referred to in Article 7(1), the payment service provider of the payee shall, on a risk-sensitive basis:

```
1. reject the transfer; or
1. request the required information on the payer and the payee before or after crediting the payee's payment account or making the funds available to the payee.
```

1. Where a payment service provider repeatedly fails to provide the required information on the payer or the payee, the payment service provider of the payee shall:
   1. take steps, which may initially include the issuing of warnings and setting of deadlines, before proceeding to a rejection, restriction or termination in accordance with point (b) if the required information is still not provided; or
   2. directly reject any future transfers of funds from that payment service provider, or restrict or terminate its business relationship with that payment service provider.

The payment service provider of the payee shall report that failure, and the steps taken, to the competent authority responsible for monitoring compliance with anti-money laundering and counter-terrorist financing provisions.

## What this means in practice

The payee's PSP has **three response paths** for a transfer with missing or incomplete payer/payee information — reject, suspend, or execute and chase. The choice is risk-sensitive; there is no hard mandate to reject in every case.

Para 2 sets up a **counterparty management duty**. Repeated failures by an upstream PSP must trigger escalating action — warnings, deadlines, then rejection, restriction or termination — and the supervisory authority must be notified. This is the analogue of the de-risking-by-instalments approach you see in correspondent banking AML.


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