> For the complete documentation index, see [llms.txt](https://www.mica.wtf/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.mica.wtf/tofr/transfer-of-funds-regulation/chapter-ii-psp-obligations/article-8-transfers-with-missing-or-incomplete-information.md).

# Article 8 — Transfers of funds with missing or incomplete information on the payer or the payee

1. The [payment service provider](https://www.mica.wtf/definitions/definitions/tofr/payment-service-provider) of the [payee](https://www.mica.wtf/definitions/definitions/tofr/payee) shall implement effective risk-based procedures, including procedures based on the risk-sensitive basis referred to in Article 13 of Directive (EU) 2015/849 for determining whether to execute, reject or suspend a [transfer of funds](https://www.mica.wtf/definitions/definitions/tofr/transfer-of-funds) lacking the required complete [payer](https://www.mica.wtf/definitions/definitions/tofr/payer) and payee information and for taking the appropriate follow-up action.\
   \
   Where the [payment service provider](https://www.mica.wtf/definitions/definitions/tofr/payment-service-provider) of the [payee](https://www.mica.wtf/definitions/definitions/tofr/payee) becomes aware, when receiving a transfer of [funds](https://www.mica.wtf/definitions/definitions/tofr/funds), that the information referred to in Article 4(1), points (a), (b) and (c), Article 4(2), points (a) and (b), Article 5(1), or Article 6, is missing or incomplete or has not been filled in using characters or inputs admissible in accordance with the conventions of the messaging or payment and settlement system as referred to in Article 7(1), the payment service provider of the payee shall, on a risk-sensitive basis:
   1. reject the transfer; or
   2. request the required information on the [payer](https://www.mica.wtf/definitions/definitions/tofr/payer) and the payee before or after crediting the payee's [payment account](https://www.mica.wtf/definitions/definitions/tofr/payment-account) or making the [funds](https://www.mica.wtf/definitions/definitions/tofr/funds) available to the payee.
2. Where a payment service provider repeatedly fails to provide the required information on the payer or the payee, the payment service provider of the payee shall:

   1. take steps, which may initially include the issuing of warnings and setting of deadlines, before proceeding to a rejection, restriction or termination in accordance with point (b) if the required information is still not provided; or
   2. directly reject any future transfers of funds from that payment service provider, or restrict or terminate its business relationship with that payment service provider.

   The payment service provider of the payee shall report that failure, and the steps taken, to the competent authority responsible for monitoring compliance with anti-money laundering and counter-terrorist financing provisions.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://www.mica.wtf/tofr/transfer-of-funds-regulation/chapter-ii-psp-obligations/article-8-transfers-with-missing-or-incomplete-information.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.