# Article 24 — Provision of information

**Source:** [Regulation (EU) 2023/1113 — EUR-Lex](https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32023R1113)

Payment service providers and crypto-asset service providers shall respond fully and without delay, including by means of a central contact point in accordance with Article 45(9) of Directive (EU) 2015/849, where such a contact point has been appointed, and in accordance with the procedural requirements laid down in the national law of the Member State in which they are established or have their registered office, as applicable, to enquiries exclusively from the authorities responsible for preventing and combating money laundering or terrorist financing of that Member State concerning the information required under this Regulation.

## What this means in practice

Two structural points:

1. **Reporting is to the home Member State authority.** A CASP registered in (say) Luxembourg responds to **Luxembourg** AML authorities. Cross-border requests are channelled via [Art. 27](/tofr/transfer-of-funds-regulation/chapter-v-information-data-protection-record-retention/article-27-cooperation-among-competent-authorities.md) and AMLD5.
2. **The AMLD5 central contact point** ([Art. 45(9)](https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32015L0849), as amended by ToFR Art. 38(6) to include CASPs) matters where a Member State has chosen to require one. Where the central-contact-point condition is met, requests and reporting can be routed through that local contact point.

"Without delay" is not quantified in ToFR — the timeframe is set by the procedural requirements of the home Member State.


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